We use cookies to make our website more user-friendly and intuitive. The data collected through cookies helps make your browsing experience more enjoyable and efficient in the future.
What are cookies?
Cookies are small text files sent from the website to the user’s device (usually to the browser), where they are stored and then returned to the website upon the next visit of the same user. A cookie cannot retrieve any other data from the user’s hard drive, transmit computer viruses, or acquire email addresses. Each cookie is unique to the user’s web browser. Some of the functions of cookies may be handled by other technologies. In this document, the term ‘cookie’ refers to both traditional cookies and similar technologies.
Types of cookies
Cookies can be first-party or third-party. “First-party” cookies are those that refer to the website’s domain, while “third-party” cookies relate to external domains.
Third-party cookies are necessarily installed by an external entity, always defined as a “third party,” which is not managed by the website. These entities may also install first-party cookies by saving their own cookies on the website’s domain.
Another type of cookie is the so-called “Flash Cookies” (Local Shared Objects), used within Adobe Flash Player to deliver certain content, such as video clips or animations, to remember settings and preferences. Flash cookies are stored on the device but are managed through a different interface from the one provided by the browser.
Personal data subject to processing
“Processing” of personal data refers to any operation or set of operations, performed with or without the use of automated processes, applied to personal data or sets of personal data, such as collection, recording, organization, structuring, storage, adaptation, modification, extraction, consultation, use, communication by transmission, dissemination, or any other form of availability, comparison, interconnection, limitation, erasure, or destruction.
“Personal Data” refers to any information concerning an identified or identifiable natural person, particularly with respect to an identifier such as a name, identification number, location data, online identifier, or one or more factors specific to their physical, physiological, mental, economic, cultural, or social identity.
The personal data we collect depends on how you interact with the website www.©.com and may be collected even if you are not a customer. Sometimes, we may receive this data from third parties if you have given them consent to share your personal information.
Specifically, the personal data we collect includes the following:
Automatically collected data The IT systems and software procedures necessary for the operation of the website https://www.massagioconda.com acquire, during their normal operation, some personal data whose transmission is implicit in the use of Internet communication protocols. These are information that are not collected to be associated with identified individuals, but which by their nature could, through processing and association with other data, allow users to be identified.
This category includes browsing data such as the internet protocol (IP) address used to connect your computer to the Internet; computer and connection information such as browser type and version; information about the device (such as the device ID) used to register on the site, addresses in URI notation (Uniform Resource Identifier) of requested resources, request time, method used to submit the request to the server, file size obtained in response, numerical code indicating the server’s response status (successful, error, etc.); other parameters related to the user’s operating system and IT environment.
The IT systems and software procedures also generate access identifiers such as login data (email address, password) and log access to the Reserved Area and activities carried out therein.
These data are used to fulfill the obligation placed on the Data Controller to demonstrate the validity of the consents provided by the data subject and as evidence of the availability of some of the data subject’s rights.
For all other cases mentioned above, the data are used solely to obtain anonymous statistical information about the website’s use, to monitor its proper functioning, to enable the correct delivery of various requested functionalities, for security reasons, and for accountability in the case of cybercrimes, and are deleted immediately after processing.
Data voluntarily provided by the user
Identification and payment data and registration data Voluntary data are those communicated by the user in relation to a request for information or for the purchase of goods/services through the website, our support channels, participation in events, or other initiatives by Moni Lisa.
These data include, for example, your personal details, billing and installation address, tax code, phone number, credit card information (if selected as a payment method), or other banking details, email address provided when requesting a quote or information.
These data are essential to provide goods or services to you, and failure to provide them will prevent Massa Gioconda from fulfilling its contractual obligations.
Massa Gioconda s.a.s. will process these data in compliance with the Applicable Law, assuming that they pertain to the user or third parties who have explicitly authorized them to provide this information. In such cases, the user acts as an independent Data Controller, assuming all legal obligations and responsibilities. In this regard, the user provides full indemnification against any disputes, claims, or demands for compensation arising from processing, etc., that may be directed to third parties whose personal data have been processed by the user in violation of the Applicable Law.
Nature of cookies
Regarding the nature of cookies, there are several types:
Technical cookies Technical cookies are those used solely to “transmit a communication over an electronic communications network, or to the extent strictly necessary for the service provider to deliver a requested service” (Art. 122, paragraph 1 of the Code).
They are not used for further purposes and are typically installed directly by the website’s owner or operator. They can be divided into:
- Navigation or session cookies, which ensure normal browsing and use of the website (e.g., allowing the user to make a purchase or authenticate to access restricted areas); these are necessary for the proper functioning of the site.
- Analytics cookies, treated as technical cookies if used directly by the website manager to collect information, in aggregate form, on the number of users and how they visit the site, to improve site performance.
- Functionality cookies, which allow the user to browse based on certain selected criteria (e.g., language, selected products) to improve the service offered. The installation of these cookies does not require prior consent from the users (more information in the “Cookie Management” section below).
AND
Profiling cookies Profiling cookies are used to create user profiles and are used to send advertising messages in line with the preferences expressed by the user during their browsing.
The use of profiling cookies requires the consent of the data subject. According to the provision (more information in the “Cookie Management” section below), the user can authorize or deny consent to the installation of cookies through the options provided in the “Cookie Management” section.
In the case of third-party cookies, the website does not have direct control over the individual cookies and cannot control them (it cannot install or delete them directly). However, you can manage these cookies through your browser settings (follow the instructions provided later), or the sites indicated in the “Cookie Management” section.
The user is therefore invited to verify the third-party website indicated in the table below.
Cookies installed on this site
Here is the list of cookies (logically grouped by functionality or provider) present on this site. Third-party cookies include links to the privacy policy of the respective external provider, where you can find a detailed description of the individual cookies and the processing that occurs.
List of technical cookies present on the website www.massagioconda.com
System cookies The website www.massagioconda.com uses cookies to ensure a better browsing experience for the user; these cookies are essential for the correct use of the site. You can disable these cookies from the browser following the instructions in the dedicated section, but doing so will compromise your experience on the site, and we cannot be responsible for any malfunctions.
GOOGLE TAG MANAGER Google Tag Manager uses cookies to provide technical functionalities for the website https://www.massagioconda.com. To prevent the storage of these cookies, the user can change their preferences using the cookie bar present on every page.
GOOGLE ANALYTICS These are tracking cookies used to generate statistics on the usage of the website. Google Analytics uses cookies that do not store personal data and are placed on the user’s computer to allow the website manager to analyze how users use the site. To prevent the storage of these cookies, the user can change their preferences using the cookie bar present on every page.
FACEBOOK Facebook uses cookies to provide sharing and “like” functionalities on the user’s feed. For more information, visit https://www.facebook.com/about/privacy
HOTJAR Hotjar is a service adopted by Massa Gioconda s.a.s. to collect aggregate statistics. In particular, Hotjar tracks clicks, mouse movements in real-time, and page scrolling. Hotjar also records details such as the pages visited, actions performed on the page, the type of device, and the browser used to view the site. In addition to monitoring user behavior, Hotjar integrates additional functionalities like polls and surveys. Hotjar does not record any personal information; the data is transmitted anonymously, and no profiling activities are carried out. You can read the extended privacy policy (in English) on Hotjar’s website: https://www.hotjar.com/privacy
List of profiling cookies present on the website www.massagioconda.com
GOOGLE ADWORDS REMARKETING Google Adwords Remarketing installs cookies to study and improve advertising, using remarketing actions to send messages aligned with the user’s interests. Remarketing helps reach users who have visited the site…